Terms of Service

By accessing or using PalettePro ("Service"), provided by SolasynLabs ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

PalettePro is an AI-powered service that analyzes makeup palettes to generate personalized editorial looks. The Service includes:

• AI-powered color palette analysis
• Grid detection and segmentation
• Personalized look generation
• API access for integration
• Grid storage and retrieval
• Analytics and usage tracking

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding your API keys and any passwords used to access the Service. You agree not to disclose your credentials to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

PalettePro offers three subscription tiers: Starter ($499/month), Professional ($999/month), and Enterprise ($2,499/month). Each plan includes specific usage limits and features as described on our pricing page.

Billing: All payments are processed through Stripe. By subscribing, you authorize us to charge your payment method on a recurring monthly basis until you cancel your subscription.

Overage Charges: If you exceed your plan's usage limits, you will be charged $0.05 per additional analysis beyond your monthly allocation.

Cancellation: You may cancel your subscription at any time through your account dashboard or Stripe customer portal. Cancellations take effect at the end of the current billing period. No refunds are provided for partial months.

Price Changes: We reserve the right to modify our pricing with 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

You agree not to use the Service to:

• Violate any applicable law or regulation
• Infringe upon the intellectual property rights of others
• Transmit any harmful, offensive, or illegal content
• Attempt to gain unauthorized access to the Service or its systems
• Reverse engineer, decompile, or disassemble the Service
• Use the Service to create competing products or services
• Abuse rate limits or attempt to overload our systems
• Share or resell API access to unauthorized third parties

The Service and its original content, features, and functionality are owned by SolasynLabs and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content: You retain all rights to any images or data you upload to the Service. By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to process, store, and display your content solely to provide the Service to you.

Generated Content: You own the looks and analysis results generated by the Service. You may use them freely for your business purposes.

We commit to the following uptime guarantees based on your subscription tier:

• Starter: 99.5% uptime
• Professional: 99.9% uptime
• Enterprise: 99.95% uptime

For detailed SLA terms, including credits for downtime, please see our Service Level Agreement.

Your privacy is important to us. Our use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We retain uploaded images and generated results for 90 days. After this period, content may be deleted unless otherwise specified in your plan.

We may terminate or suspend your account immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the Service will immediately cease.

You may terminate your account at any time by canceling your subscription and contacting support@solasynlabs.com to request account deletion.

All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

NO WARRANTY: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

LIMITATION OF LIABILITY: IN NO EVENT SHALL SOLASYNLABS, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

You agree to indemnify, defend, and hold harmless SolasynLabs and its affiliates from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you upload or process through the Service

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

By continuing to use the Service after revisions become effective, you agree to be bound by the revised terms.

If you have any questions about these Terms, please contact us: